Delivery and payment

DELIVERY

Delivery of goods purchased in our online store is done by selecting one of the available methods (in Poland):

1. Courier shipment by DHL (or, alternatively, TNT, DPD, GLS, UPS).

1.1. The courier delivery fee for online payment or traditional transfer is PLN 16.00.

1.2. The courier delivery fee for cash on delivery is PLN 19.90.

2. Delivery to parcel lockers (currently Inpost network). The customer selects the collection point.

2.1. Delivery to parcel lockers in the case of online payment or traditional transfer is PLN 12.00.

2.2. Delivery to parcel lockers in the case of payment on delivery is PLN 15.90

 

DELIVERY OF PARCELS weighing over 10 kg : in this case we may contact the Customer individually, if necessary, to confirm the shipping cost.

 

FREE SHIPPING

For purchases with a total gross value of PLN 200.00 we offer free delivery via courier to 1 place in Poland.

Free shipping does not include deliveries to parcel lockers.

 

DELIVERY TIME

The standard delivery time in Poland is 1 or 2 business days. Generally, DHL (or similar) courier delivers the next business day after receipt of the shipment, but delays may occur.

 

PAYMENT

The PAYMENT METHODS we accept are:

1. Online prepayment in the electronic payment system operated by the tpay portal (Krajowy Integrator Płatności SA). The system allows payment by payment cards, transfers, and other payment instruments.

2. Prepayment by traditional transfer to the company's bank account (bank details available on our website in the "Contact" tab).

3. Cash on delivery – payment for the shipment upon delivery to the courier/postal employee delivering the shipment.

ORDER EXECUTION AND OTHER CONDITIONS

We process orders on working days from Monday to Friday.

Orders placed after 2:00 PM are treated as placed on the next business day. Orders placed on non-working days are treated as placed on the first business day following the day the order was placed.

The shipping cost is normally covered by the Buyer, but the Seller may offer a free delivery option.

In the event of unavailability of the goods covered by the order in the warehouse, from the Store's suppliers or for other reasons and the impossibility of fulfilling the Customer's order, the Store will notify the Customer of this fact no later than within 7 days from the date of conclusion of the agreement and will return the money paid. The notification will be sent to the e-mail address provided by the Customer in the order form.

In the event of unavailability of some of the goods covered by the order in the warehouse, from the Store's suppliers or for other reasons preventing the execution of the order within the time specified in the order (e.g. delay in deliveries by the Store's suppliers), the Customer is informed about the status of the order and decides on the method of its execution. The Customer has the following options:

a) partial fulfillment - the Customer's choice of this option results in the fulfillment of the order for only available goods, the Store is released from the obligation to fulfill the order for unavailable goods,

b) cancellation of the entire order - the Customer's choice of this option releases the Store from the obligation to fulfill the order.

 

Delivery of the purchased Goods is carried out by sending the Goods via a courier company to the address provided by the Buyer in the order form.

The price of shipping within the country is a flat rate and depends on the weight and dimensions of the goods. The seller charges fees according to the carrier's price list available at the registered office of ARREDI Sc

It is possible to collect the product in person at the warehouse after arranging a date by phone or e-mail with the Seller.

Upon acknowledgment of receipt of the Goods, the ownership title to the goods and all risks related to the possession and use of the product, in particular the risk of loss or damage, are transferred to the Buyer.

 

In the event of an unjustified refusal to accept the shipment by the Buyer who is a Consumer and does not exercise the possibility of withdrawing from the contract within 14 days from the date of refusal to accept the shipment, the Seller has the right to charge the Buyer for the costs of shipping and return to the sender. If an entity that is not a Consumer makes an unjustified refusal to accept the shipment, the Seller may charge them for the costs of shipping in each case.

 

Thank you and we invite you to shop online at ARREDI.PL