Cancellation Policy

1. The customer may cancel the order if the products it comprises have not yet been prepared for shipment.

2. Cancellation of the order may be done by:

canceling the order on the Store website after logging in to your Customer account

3. The Consumer may withdraw from the sales contract for any product purchased in the Store within 14 (fourteen) calendar days without giving any reason and without incurring any costs, excluding the reasons described in the next point below.

4. Pursuant to Article 38 of the Act of 30 May 2014 on Consumer Rights, the right to withdraw from the contract does not apply to the Consumer in relation to the contract:

1. for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the entrepreneur has performed the service he will lose the right to withdraw from the contract;

2. where the subject of the service is an item delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery

3. where the subject of the performance are items which after delivery, due to their nature, are inseparably connected with other items.

5. The deadline for withdrawal from the contract begins on the date of conclusion of the contract or on the date of taking possession of the last item, batch or part in an order for multiple items delivered separately.

6. A consumer who wishes to exercise the right to withdraw from the contract should submit an appropriate statement to the Store by e-mail or traditional mail. They may use the form on the Store's website or the statutory model withdrawal form, which is Annex No. 2 to the Act of 30 May 2014 on consumer rights. To meet the withdrawal deadline, it is sufficient for the Consumer to send information about exercising their right to withdraw from the contract before the expiry of the withdrawal deadline.

7. In the event of withdrawal from the contract, the Consumer is obliged to return the products to the Store in a condition that does not exceed the necessary to determine the nature of the product, as well as its features and functioning. The Store will refund the Consumer the amount paid by him, including the costs of delivery. The Store informs that in the scope of the Customers' exercise of the right to withdraw from the contract concluded at a distance, the costs of returning the product are borne by the Customer. The Store is also not obliged to reimburse the Consumer for additional costs for delivering the products according to the delivery option chosen by him. Therefore, the Store does not accept parcels sent back cash on delivery, nor is it responsible for their costs, and the direct cost of returning the product as a result of withdrawal is borne by the Consumer. At the same time, the Consumer is responsible for the reduction in the value of the product resulting from its use in a way that goes beyond the necessary to determine the nature of the product, its features and functionality. If the goods cannot be returned in the normal manner due to their nature, the Consumer shall bear the direct costs of returning the products according to the information on the estimated valuation indicated by the Store.

8. The consumer who has withdrawn from the contract is obliged to return the product to the Store immediately, but no later than 14 days from the date of withdrawal from the contract.

9. The right to withdraw from a contract concluded at a distance does not apply to any entity other than the Consumer.

10. The Customer shall return the products to the following address: ARREDI sc, ul. Konstytucji 3 Maja 6, lok 1A, 05-250 Radzymin immediately, but no later than 14 days from the date of informing the Store about the withdrawal from the sales contract. The deadline is met if the Customer sends the goods before the expiry of the 14-day period.